Effective Date: 22/05/2023
At MAGSYS Technologies, we are committed to protecting the privacy and confidentiality of our customers’ personal information. This Privacy Policy outlines how we collect, use, disclose, and store personal data obtained through our website and services in compliance with the laws and regulations of the United Arab Emirates (UAE).
Collection of Personal Information
1.1 Personal Information We Collect: We may collect personal information, including but not limited to, your name, email address, contact number, job title, and company name. We collect this information when you voluntarily provide it to us through our website, forms, or when you communicate with us via email, phone, or other means.
1.2 Automatically Collected Information: When you visit our website or use our services, we may automatically collect certain information such as your IP address, device information, browsing history, and cookies. This information is collected to enhance your experience, improve our services, and ensure website security.
Use of Personal Information
2.1 Purpose of Use: We may use your personal information for the following purposes:
– To provide and improve our services, including cyber security assessments, monitoring, incident response, and consulting.
– To communicate with you regarding our services, updates, newsletters, and promotional materials.
– To respond to your inquiries, requests, or provide technical support.
– To comply with legal obligations or enforce our terms of service.
2.2 Marketing Communications: With your consent, we may send you marketing communications about our products, services, events, or industry updates. You can opt-out of receiving such communications at any time by following the unsubscribe instructions provided in the communication.
Disclosure of Personal Information
3.1 Third-Party Service Providers: We may disclose your personal information to trusted third-party service providers who assist us in delivering our services, maintaining our website, or conducting business operations. These service providers are bound by confidentiality obligations and are prohibited from using your information for any other purposes.
3.2 Legal Requirements: We may disclose your personal information if required to do so by law, regulation, or legal process, or if we believe that such disclosure is necessary to protect our rights, property, or safety, or the rights, property, or safety of others.
Data Security and Retention
4.1 Security Measures: We implement reasonable security measures to protect your personal information from unauthorized access, disclosure, alteration, or destruction. However, no method of transmission or storage is completely secure, and we cannot guarantee absolute security.
4.2 Data Retention: We will retain your personal information for as long as necessary to fulfill the purposes outlined in this Privacy Policy, unless a longer retention period is required or permitted by law.
Your Rights
5.1 Access and Correction: You have the right to access, update, correct, or delete your personal information. If you would like to exercise any of these rights, please contact us using the contact details provided below.
5.2 Opt-Out: You have the right to opt-out of receiving marketing communications from us. You can exercise this right by following the instructions in the communication or by contacting us.
Third-Party Websites
Our website may contain links to third-party websites that are not owned or controlled by us. This Privacy Policy applies only to our website, and we are not responsible for the privacy practices of third-party websites. We encourage you to review the privacy policies of those websites before providing any personal information.
Changes to the Privacy Policy
We reserve the right to update or modify this Privacy Policy at any time. Any changes will be effective upon posting the revised Privacy Policy on our website. We encourage you to review this Privacy Policy periodically.